Airways in Asia dominated an inventory of worldwide world-class carriers ranked primarily based on buyer expertise.
The outcomes: The Airline Passenger Expertise Affiliation (APEX) just lately introduced the winners of The World Class 2022 Airline Awards primarily based on airline passenger scores of security, sustainability and repair.
- In a press launch, the nonprofit affiliation mentioned it decided the rankings by gathering suggestions from passengers from virtually 1 million flights “throughout greater than 600 airways from all over the world utilizing a five-star scale.” The rankings had been then “independently licensed by an expert exterior auditing firm.”
- The checklist of “World Class” airways for 2022 is generally made up of Asian carriers from the Center East, East Asia and Southeast Asia.
- The elite seven consists of Emirates (United Arab Emirates), Japan Airways (Japan), KLM Royal Dutch Airways (Netherlands), Qatar Airways (Qatar), Saudia (Saudi Arabia), Singapore Airways (Singapore) and Turkish Airways (Turkey).
- Qatar Airways additionally obtained APEX’s Passenger Selection Award for “Greatest Seat Consolation” and “Greatest Meals & Beverage,” whereas Emirates obtained the “Greatest Leisure” award.
Extra five-star carriers: Along with the “Phrase Class” checklist, 16 different carriers additionally scored 5 stars from passenger surveys {and professional} auditors.
- Seven of them are additionally from Asia: Cathay Pacific (Hong Kong), China Airways (Taiwan), El Al (Israel), Etihad Airways (United Arab Emirates), EVA Air (Taiwan), Korean Air (South Korea) and Xiamen Airways (China).
- Finishing the checklist are Aeroflot Russian Airways (Russia), Aeroméxico (Mexico), Air Canada (Canada), American Airways (United States), Delta Air Traces (United States), Lufthansa German Airways (Germany), SWISS (Switzerland), United Airways (United States) and Virgin Atlantic (United States).
- “Solely verified five-star scores from passengers assist airways attain this highest stage requiring the overwhelming majority of their independently verified buyer scores to be five-star,” APEX mentioned in a earlier press launch. “For instance, APEX requires 4 occasions the variety of five-star votes to counteract a single one-star vote. This offers great energy to prospects when they’re disillusioned by their buyer expertise as airways rely on suggestions to additional enhance their in-flight product and airline service.”
Featured Picture through Singapore Airways
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